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Vice President of Clinical Operations & Market Integration, Kaiser Permanente
Q1. It’s been over two years since Kaiser Permanente purchased Group Health. What, if anything, has changed for the company’s Spokane presence?
A1. Spokane is a priority market for Kaiser Permanente Washington. We have created a long-term strategic plan that includes growth in services, growth in the number of patients we serve, and our continued commitment to the health of the Spokane community. In our first two years, we’ve focused on improved service to our members as well as deepening our commitment to the communities we serve. Here are some examples. By leveraging the knowledge and resources now available to us through Kaiser Permanente, we’ve been able to make improvements to our facilities for a better patient experience and empower our staff by offering new opportunities and resources to them. Kaiser Permanente’s Thriving Schools initiative has been activated in Spokane – bringing educational theatre programs to our middle schools, offering ‘Buddy Benches’ to our local elementary schools, and providing funding to efforts like the Spokane County Threat Assessment Cooperative to enable our school districts to work with community agencies to better address needs of our students.